All payments to us are non-refundable and non-transferable. This policy is because we have contractual agreements with hotels, airlines, and other vendors that will not allow us to obtain any refunds. This policy enables us to keep our package prices competitive and allows you to make monthly payments on your vacation.
Once reservations have been made, cancellations will only be accepted in writing via email to tourism@umuigbounite.com. This email should include your full name, date of travel, and invoice/account/package number.
Changes to an existing reservation, regardless of the reason for the change, will incur a charge per person, plus any additional supplier/vendor fees which will be determined at request of changes. This policy includes name changes, and/or removal/addition of any services.
Unless otherwise stated, no one under the age of 21 is allowed to attend UIUTourism trips. If children are allowed, all children under 18 must be accompanied by an adult.